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	<title>homewood suites &#8211; thduggie&#039;s blog</title>
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		<title>Hampton vs. Homewood</title>
		<link>https://www.thduggie.com/thduggies_blog/2014/hampton-vs-homewood</link>
					<comments>https://www.thduggie.com/thduggies_blog/2014/hampton-vs-homewood#comments</comments>
		
		<dc:creator><![CDATA[thduggie]]></dc:creator>
		<pubDate>Fri, 23 May 2014 22:12:33 +0000</pubDate>
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		<category><![CDATA[homewood suites]]></category>
		<category><![CDATA[hotels.com]]></category>
		<category><![CDATA[travel]]></category>
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					<description><![CDATA[We&#8217;re finalizing our vacation planning and, after the folks we&#8217;re meeting settled on a hotel (Hampton Inn), decided to book a room in the same establishment, through the same hotels.com website.Â  I&#8217;d forgotten to book yesterday evening, so I booked this morning.Â  Hotels.com was first in German, which confused me because of the room designations, so I switched to the English version, searched for the hotel again, and completed the booking. And then, as I looked at the confirmation page, with the bright yellow letters stating that I&#8217;d booked an unrefundable fare, I realized I&#8217;d booked us into the Homewood Suites in the same town.Â  So &#8211; at about 6:50 [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>We&#8217;re finalizing our vacation planning and, after the folks we&#8217;re meeting settled on a hotel (Hampton Inn), decided to book a room in the same establishment, through the same <a title="Hotels.com" href="http://www.hotels.com" target="_blank">hotels.com</a> website.Â  I&#8217;d forgotten to book yesterday evening, so I booked this morning.Â  Hotels.com was first in German, which confused me because of the room designations, so I switched to the English version, searched for the hotel again, and completed the booking.</p>
<p>And then, as I looked at the confirmation page, with the bright yellow letters stating that I&#8217;d booked an unrefundable fare, I realized I&#8217;d booked us into the Homewood Suites in the same town.Â  So &#8211; at about 6:50 our time, 12:50 a.m. on the East Coast &#8211; I called hotels.com.Â  On my first try, I didn&#8217;t get the automated stuff (it called the confirmation number &#8220;itinerary number&#8221;), so I tried again and pushed the number for changing my reservation.Â  I waited out the automated lady until I was told I&#8217;d have to expect a wait of 2 minutes.</p>
<p>2 minutes, for once, were a gross overestimation.Â  I&#8217;d say 15 seconds, and Joy was on the line.Â  I explained the situation.Â  She put me on hold, called the Homewood night manager, who waived the penalty, and rebooked us for the Hampton Inn.Â  16 minutes after my original ill-advised booking, we were set for the hotel we wanted.</p>
<p>Needless to say, I&#8217;m impressed and grateful that Joy and the night manager chose to make me happy.Â  Thumbs up to both Homewood Suites and Hotels.com for their flexibility!Â  I&#8217;m already well ahead of Janet in the &#8220;oopsie&#8221; budget category&#8230;</p>
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