{"id":864,"date":"2014-05-23T23:12:33","date_gmt":"2014-05-23T22:12:33","guid":{"rendered":"http:\/\/www.thduggie.com\/thduggies_blog\/?p=864"},"modified":"2014-05-23T23:12:33","modified_gmt":"2014-05-23T22:12:33","slug":"hampton-vs-homewood","status":"publish","type":"post","link":"https:\/\/www.thduggie.com\/thduggies_blog\/2014\/hampton-vs-homewood","title":{"rendered":"Hampton vs. Homewood"},"content":{"rendered":"<p>We&#8217;re finalizing our vacation planning and, after the folks we&#8217;re meeting settled on a hotel (Hampton Inn), decided to book a room in the same establishment, through the same <a title=\"Hotels.com\" href=\"http:\/\/www.hotels.com\" target=\"_blank\">hotels.com<\/a> website.\u00c2\u00a0 I&#8217;d forgotten to book yesterday evening, so I booked this morning.\u00c2\u00a0 Hotels.com was first in German, which confused me because of the room designations, so I switched to the English version, searched for the hotel again, and completed the booking.<\/p>\n<p>And then, as I looked at the confirmation page, with the bright yellow letters stating that I&#8217;d booked an unrefundable fare, I realized I&#8217;d booked us into the Homewood Suites in the same town.\u00c2\u00a0 So &#8211; at about 6:50 our time, 12:50 a.m. on the East Coast &#8211; I called hotels.com.\u00c2\u00a0 On my first try, I didn&#8217;t get the automated stuff (it called the confirmation number &#8220;itinerary number&#8221;), so I tried again and pushed the number for changing my reservation.\u00c2\u00a0 I waited out the automated lady until I was told I&#8217;d have to expect a wait of 2 minutes.<\/p>\n<p>2 minutes, for once, were a gross overestimation.\u00c2\u00a0 I&#8217;d say 15 seconds, and Joy was on the line.\u00c2\u00a0 I explained the situation.\u00c2\u00a0 She put me on hold, called the Homewood night manager, who waived the penalty, and rebooked us for the Hampton Inn.\u00c2\u00a0 16 minutes after my original ill-advised booking, we were set for the hotel we wanted.<\/p>\n<p>Needless to say, I&#8217;m impressed and grateful that Joy and the night manager chose to make me happy.\u00c2\u00a0 Thumbs up to both Homewood Suites and Hotels.com for their flexibility!\u00c2\u00a0 I&#8217;m already well ahead of Janet in the &#8220;oopsie&#8221; budget category&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re finalizing our vacation planning and, after the folks we&#8217;re meeting settled on a hotel (Hampton Inn), decided to book a room in the same establishment, through the same hotels.com website.\u00c2\u00a0 I&#8217;d forgotten to book yesterday evening, so I booked this morning.\u00c2\u00a0 Hotels.com was first in German, which confused me because of the room designations, so I switched to the English version, searched for the hotel again, and completed the booking. And then, as I looked at the confirmation page, with the bright yellow letters stating that I&#8217;d booked an unrefundable fare, I realized I&#8217;d booked us into the Homewood Suites in the same town.\u00c2\u00a0 So &#8211; at about 6:50 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[44,43,42],"_links":{"self":[{"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/posts\/864"}],"collection":[{"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/comments?post=864"}],"version-history":[{"count":1,"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/posts\/864\/revisions"}],"predecessor-version":[{"id":865,"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/posts\/864\/revisions\/865"}],"wp:attachment":[{"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/media?parent=864"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/categories?post=864"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thduggie.com\/thduggies_blog\/wp-json\/wp\/v2\/tags?post=864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}